Coderstm
Support Center

Product & Licensing FAQs

Find clear, detailed answers to technical and operational questions regarding our unencrypted self-hosted software products.

Licensing & Support

What does "Self-Hosted Code Ownership" mean?
All our products (Mailzor, Gympify, NitroFIT28) are distributed as self-hosted software assets. By purchasing a license, you receive 100% of the unencrypted Laravel and Vue/Quasar source code files. You host it entirely on your own virtual private server (VPS) or bare-metal hardware. There are no monthly platform fees, no member/subscriber limitations, and no vendor lock-in. Your software, databases, and customer records remain completely in your custody.
What is the difference between the Regular and Extended licenses?
  • Regular License: Authorizes deployment for a single standalone brand on a single domain or location. Ideal for independent operators running their own private operational platform. Reselling, compiling SaaS subscriptions for other businesses, or stripping global brand copyrights is not permitted.
  • Extended License: Grants unlimited standalone client installations, 100% white-label rights (removing all Coderstm signatures to run fully under your own brand), and commercial permission to resell compiled instances or charge B2B tenants under a subscription model.
What technical support is included after purchase?
Every standard license includes 30 days of free developer technical support beginning on your purchase date. Support covers verified bug fixes in our unmodified codebase and basic deployment guidance to ensure the system compiles on servers that meet our system requirements. It strictly excludes custom feature development, feature additions, styling customization, configuring third-party SMS/WhatsApp/SMTP gateways, local environment troubleshooting (Docker/XAMPP), and active VPS/server setups or DevOps services. Extended licenses receive priority queue responses. All customers receive lifetime free upgrades to new releases of the product they purchased.
What is your refund policy?
All acquisitions of our unencrypted developer source code products are final and non-refundable. Because the complete technical core, database schemas, and companion application stubs are fully accessible immediately upon download, digital delivery is instant and statutory withdrawal rights do not apply. We advise all engineering teams to deeply inspect our fully functional sandbox environments and verify server compatibility before purchase.

Mailzor FAQs

Can I host Mailzor on my own server?
Yes β€” that's the entire point. You receive 100% of the source code and deploy it on any server running PHP 8.3+: a VPS, AWS EC2, DigitalOcean, or even on-premise hardware. We provide structured installation documentation to get you online in under an hour.
How does the Amazon SES integration work?
Mailzor communicates directly with AWS SES via the official SDK. Enter your AWS access credentials in the admin settings panel. Opens, clicks, bounces, and complaints are processed in real time through secure SNS webhooks β€” automatically cleaning your lists of inactive addresses without manual intervention.
What happens if Amazon SES is unavailable?
Mailzor's delivery engine includes automatic SMTP failover. If SES encounters rate-limiting or a connection fault, the queue dispatcher silently routes to your secondary SMTP gateway (SendGrid, Mailgun, or your own server). Campaigns continue without delay or manual intervention.
Does the analytics system filter bot traffic?
Yes. Every tracking request passes through the integrated BotDetectorService, which identifies security scanners, crawlers, and email preview clients (Google, Slack, LinkedIn bots) and logs them separately. Your open rate and click rate metrics only reflect genuine subscriber interactions.
Can I charge my own users for email credits and validations?
Absolutely β€” and this is where the Extended License shines. Mailzor ships with Foundry billing pre-integrated: define your own credit pricing tiers, set up Stripe or PayPal gateways, and your users purchase email credits directly from your platform. You keep 100% of the margin.

Gympify FAQs

How does Gympify govern multi-tenant data isolation?
Gympify is built on a zero-trust multi-database isolation paradigm managed via stancl/tenancy. When a new gym workspace is provisioned, the core engine creates a separate database schema instantly. There is no shared table riskβ€”each tenant is completely isolated, ensuring extreme data integrity, absolute performance security, and a robust defense against cross-tenant data leaks.
Can I run Gympify as my own branded SaaS and charge gym owners monthly?
Yes β€” that is the primary use case for the Extended License. You deploy Gympify on your own server under your own domain, configure your subscription tiers via the central admin dashboard, and collect recurring payments from gym owners using pre-integrated Stripe Cashier or PayPal Billing. Gym owners never see the Gympify or Coderstm name β€” they experience your brand exclusively.
Can gym owners use their own custom domain (e.g. mygym.com)?
Yes. Gympify supports custom domain mapping out of the box. Gym owners point their domain or subdomain to your server via a CNAME or A record, and the platform's routing layer automatically serves their isolated tenant workspace at that address. No additional configuration or plugin is required.
Does the purchase include the mobile app source code?
Yes. Every license tier includes 100% of the Quasar + Capacitor hybrid mobile app source code for both the member-facing and trainer-facing apps. You can customize the branding β€” icons, splash screens, colors β€” and compile native iOS (.ipa) and Android (.apk/.aab) builds independently. Our documentation provides a complete App Store submission guide.
What biometric and access control hardware is supported?
Gympify integrates natively with ZKTeco biometric devices via the WDMS/ADMS protocol through our GateCloud middleware layer. When a member's subscription is active, their profile syncs automatically to connected turnstiles and gate controllers. Supported entry methods include fingerprint, face ID, RFID card, and PIN. Manual reception overrides are available from the front-desk console.

NitroFIT28 FAQs

What is the difference between NitroFIT28 and Gympify?
NitroFIT28 is a robust, single-location standalone gym operating system designed for boutique fitness studios, academies, or independent gyms under a single brand. Gympify is a multi-tenant SaaS platform built with automated database isolation, designed for gym franchises, multi-location brands, or SaaS founders reselling gym management software to multiple independent operators.
Does the companion app support custom branding?
Yes. The companion app is built with Quasar Framework + Capacitor, which generates standard native builds for both iOS (.ipa) and Android (.apk / .aab). You replace the app name, icons, splash screens, and color theme with your gym's brand assets, then submit directly to the Apple App Store and Google Play Store.
Does the POS and biometric gate work without a continuous internet connection?
The front-desk POS and ZKTeco biometric gate validation can operate entirely over your local LAN without internet, as member data is cached locally on the hardware device. However, syncing member status updates (e.g., new subscriptions or freezes) to connected gates, processing Stripe card transactions, and sending SMS/push notifications all require active internet access.
Does Coderstm provide gym turnstiles or access control hardware?
No. Coderstm is a software company; we do not manufacture, sell, or ship biometric turnstiles, RFID scanners, or physical POS hardware terminals. NitroFIT28 is the software operating system that connects to them. You are solely responsible for procuring, mounting, and wiring ZKTeco Turnstiles or standard RFID gate controllers at your facility.

Product Documentation Hub

Gympify

Gympify Docs

Multi-location gym management platform. Setup guides for SaaS models.

View Docs
NitroFIT28

NitroFIT28 Docs

Single-location gym management system user manual and setup guide.

View Docs
Mailzor

Mailzor Docs

Email campaign and validation API reference and configuration setup guide.

View Docs

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